Community nursing as a form of non-hospital based nursing has been common in Switzerland for more than a hundred years. The «Verein für Ambulante Dienste der Stadt Bern» (Outpatient Service Association of the City of Bern = SPITEX BERN) together with around 700 further community Spitex organisations forms the basis of Switzerland’s (public) community nursing services.
2010
- Since 1 January, SPITEX BERN and Spitex Kehrsatz have joined forces, the merger was completed after intensive preparatory work. Thus, SPITEX BERN now consists of 14 businesses.
2009
- At their municipal assembly, the citizens of Kehrsatz agree a service contract for external Spitex services, as a result of which Spitex Kehrsatz is integrated into SPITEX BERN.
- The «generationplus» foundation honours SPITEX BERN with the «Eulenaward» for its service Mind care.
- The recording of working hours and performance using Barcomed undergoes further development. Pocket PCs are being used.
- SPITEX BERN is awarded the «Qualitäts-Gütesiegel für den Schweizer Tourismus» Stufe III (Seal of quality for Swiss tourism – level III). Businesses awarded the QIII seal by the Swiss Tourism Association continually deal with quality as an issue and have implemented an internationally recognised quality management system.
- The Night duty offer is extended by Bedside duty.
- EFQM: SPITEX BERN is the first Spitex organisation in Switzerland to receive the «Committed to Excellence» (Verpflichtung zu Excellence) award. The Swiss Association for Quality presented the certificate on 13 July.
- New partnership between SPITEX BERN and Senevita AG: on 6 April, Senevita AG opened SeneCasita Westside at Ramuzstrasse 14-16 in Bern-Brünnen. SPITEX BERN is commissioned with the in-patient care on the nursing ward and the nursing services in the apartments (Spitin). The cooperation corresponds with the principle «Ambulant vor stationär» (Out-patient before in-patient); this also has a positive effect on costs.
2008
- SPITEX BERN’s Express services team and the «Haus für Pflege» foundation are awarded the «Anna Seiler-Gesundheitspreis 2008». They are honoured for innovative support and care concepts in the area between the hospital, nursing home and home.
- SPITEX BERN gallery: on the reconstructed premises of SPITEX BERN’s headquarters artists are given the opportunity to exhibit their works.
- Voluntary services: 8 volunteers offer their services and receive a thorough introduction and support.
- New service Mind care: a concept for the support of persons with mental illnesses and dementia is developed in cooperation with the Bern University of Applied Sciences.
- Staff are selected from each business to make up the Mind care team.
- Agreement on the cooperation of SPITEX BERN and the retirement home Egghölzli: the residents can utilise the entire range of offers of SPITEX BERN.
- The Express services of SPITEX BERN and Kidspitex of Spitex Biel are jointly awarded the SPITEX-Förderpreis 2008 (SPITEX sponsorship award 2008).
- Reconstruction and extension of the office space at SPITEX BERN’s headquarters at Könizstrasse 60. The specialities are now also located here.
2007
- SPITEX BERN celebrates its 10th anniversary with a host of different activities
- SPITEX BERN is the first and so far only Spitex organisation in the German speaking part of Switzerland to be certified in accordance with ISO 9001.
2006
- Start of the Kidspitex range of services
- Development of the Express services range
- Optimisation of operating areas: 13 areas become 12 new areas of similar size.
- SEOP and the volunteer sector now form a separate area.
- SPITEX BERN is increasingly positioning itself as a training site.
- Apart from five additional trainees as Junior Health Professionals (FaGe), a commercial trainee is commencing her apprenticeship.
- Preparation of the ISO certification of the management system
- A client survey and a survey of Spitex’ competitors produce excellent results.
2005
- Creation of eight traineeship positions for «Junior Health Professionals (FaGe)»
- Preparation of the Kidspitex range
- The rise in demand for support and nursing in the evening until 10 pm can be met.
- Extension of out-patient oncological and palliative care as well as the care for psychiatric patients at home.
- In the summer a Spitex tram crosses Bern
2004
- Extension of the range of offers available in the area of out-patient palliative care and in the SEOP team
- Further development of volunteer work to the benefit of the clients
- Provision of initial services within 24 hours after placement of the order, where possible
- Professional marketing and the development of fund raising activities to ensure awareness of Spitex’ range of services
- Organisation and coordination of the Second Future Search Conference (only available in German)
- Launch of the magazine «SPITEXT» (now: «Heimspiel»)
- City-wide image and poster campaign «Das beste Spital ist mein Zuhause» (My home is the best hospital)
2003
- Acceptance of responsibility for SEOP
- An external investigation of service quality commissioned by the City of Bern proves the quality provided by SPITEX BERN on site.
- The merger can be considered successful.
- Development of a basic strategy
- The project «Transition» from the First Future Search Conference becomes the project «Transfer!».
2002
- Organisation and coordination of the pioneering Future Search Conference
- Extension of Quality Management
- Introduction of Barcomed (electronic time sheets and recording of performance)
- Planning, staff evaluation system, new processing software, education and further training concept, management learning circles etc.
- Decision to financially commit to SEOP (Oncological and palliative care outside hospital).
- The work of SPITEX BERN covers its costs
2001
- The Vice President Rahel Gmür becomes the new President
- Start of the project «Spitex progress», to determine the current problems of SPITEX BERN and to develop solutions
- The interdisciplinary cooperation is to be institutionalised. This requires a new management structure
- Planning of a project for electronic time sheets and performance recording and start of a pilot programme by the end of the year
2000
- Nursing quality survey by three external nursing professionals
- Bundle of measures: generation of a position for quality management, further development of nursing documentation, promotion of interdisciplinary cooperation, etc.
- Extension of the number of staff by a further 437 new employees
- November: appointment of Marcel Rüfenacht as new Director and of Marco Hobi as member of management and Personnel Manager (now: HRM)
1999
- Implementation of the newly selected organisational structure
- Gradual development with the objective of achieving an efficient management organisation, an increase in quality and interdisciplinary cooperation
1997
- 30 June: Foundation of the «Verein für ambulante Dienste der Stadt Bern» (Outpatient Service Association of the City of Bern), also referred to as SPITEX BERN, as merger of Hauspflege Bern (≈ Home Nursing Association of Bern) and the Verein für Gesundheits- und Krankenpflege (≈ Health and Nursing Association) (President: Susanne Schrade)
